Welcome to Icecream Walas. By accessing and using our website icecreamwalas.in, you agree to the following Terms and Conditions. Please read them carefully before placing any order.
1. General
These Terms and Conditions govern your use of our website and services. By purchasing from Krishnaa Enterprise, you acknowledge that you have read, understood, and agree to these terms.
2. Products
- All product descriptions, images, and prices are accurate to the best of our knowledge.
- We reserve the right to change product details, prices, or availability at any time without prior notice.
- Handmade cotton wicks may vary slightly in size, color, or shape.
3. Orders & Payments
- Orders are confirmed only after successful payment.
- We accept UPI, Net Banking, Debit/Credit Cards, and other secure payment methods.
- All prices displayed are in INR (Indian Rupees) and inclusive of applicable taxes unless mentioned otherwise.
4. Shipping & Delivery
- We ship products across India using trusted courier partners.
- Delivery timelines may vary depending on location and courier services.
- Delays due to unforeseen circumstances (weather, strikes, courier issues) are beyond our control.
5. Returns & Refunds
- We accept returns only if the product is damaged or incorrect.
- Return requests must be raised within 3 days of delivery.
- Refunds will be processed to the original payment method within 7–10 business days after product verification.
6. User Responsibilities
- You agree to provide accurate information during order placement.
- You shall not misuse our website for fraudulent or illegal activities.
- All intellectual property, logos, and content on our site belong to Krishnaa Enterprise and may not be copied without permission.
7. Limitation of Liability
Krishnaa Enterprise shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Customers are responsible for safe handling of products.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in Ahmedabad, Gujarat.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: sales@icecreamwalas.in
Phone: +91 99988 30507